Mattress Firm Holding Corp is a retail company that specializes in mattresses and bedding accessories. The company was founded in 1986 and is headquartered in Houston, Texas. It is considered as one of the largest mattress retailers in the United States, with over 3,500 stores nationwide.Mattress Firm Holding Corp - Wikipedia
The company was founded by Steve Fendrich, Harry Roberts, and Paul Stork in 1986 under the name "Bedding Experts" in Houston, Texas. In 1996, the company changed its name to "Mattress Firm" and began expanding to other states. In 2007, it acquired its largest competitor, Sleep Train, and became the largest specialty bedding retailer in the country.History of Mattress Firm Holding Corp
Mattress Firm offers a wide range of mattresses from top brands such as Sealy, Simmons, Serta, and Tempur-Pedic. They also offer bedding accessories such as pillows, sheets, and mattress protectors. The company prides itself on providing customers with a variety of options to suit their individual needs and preferences.Products Offered
One of the key factors that sets Mattress Firm apart from its competitors is its exceptional customer service and support. The company has a team of dedicated sleep experts who are trained to assist customers in finding the perfect mattress for their needs. They also offer a 120-night sleep trial and a 10-year warranty on most mattresses, ensuring customer satisfaction and peace of mind.Customer Service and Support
Mattress Firm is committed to giving back to the community through various initiatives and partnerships. The company has a program called "Mattress Firm Foster Kids" which aims to provide essential items such as mattresses, beds, and cribs to children in foster care. They also partner with organizations such as the American Red Cross and the National Sleep Foundation to promote better sleep and overall well-being.Community Involvement
In 2018, Mattress Firm came under scrutiny for its aggressive expansion strategy, which led to the closure of hundreds of stores and allegations of financial fraud. The company filed for bankruptcy in October 2018 and was later acquired by its parent company, Steinhoff International. However, the company has since restructured and is now focused on improving its operations and customer experience.Controversies
Despite the challenges the company has faced in recent years, Mattress Firm remains a dominant player in the mattress industry. With its strong brand presence and commitment to providing quality products and services, it is poised for continued success in the future. The company is also exploring new opportunities in the online market, with the launch of its e-commerce platform in 2020.The Future of Mattress Firm
Mattress Firm Holding Corp has established itself as a leading retailer in the mattress industry, with a strong focus on customer satisfaction and community involvement. Despite facing some setbacks, the company has shown resilience and is continuously striving to improve its operations and offerings. With its wide range of products, exceptional customer service, and commitment to giving back, it is no wonder that Mattress Firm remains a top choice for mattress shoppers across the country.Conclusion