The 9/11 Twin Towers Mattress Commercial has been making headlines and stirring up controversy since its release. The ad, which was created by Miracle Mattress in San Antonio, Texas, features a woman and two employees promoting a "Twin Tower Sale" to commemorate the anniversary of the 9/11 terrorist attacks.1. The Controversial 9/11 Twin Towers Mattress Commercial
The commercial begins with the woman saying, "What better way to remember 9/11 than with a Twin Tower sale?" The two employees then proceed to knock down two towers of mattresses, causing the woman to fall back onto the remaining stack of mattresses while saying, "We'll never forget."2. The Insensitive Ad Sparking Outrage
The ad quickly went viral and sparked outrage on social media, with many people calling it insensitive and disrespectful to the victims and families of the 9/11 attacks. The company received numerous negative comments and reviews, leading to the owner issuing an apology and taking down the commercial.3. Social Media Backlash
In a statement, the owner of Miracle Mattress, Mike Bonanno, apologized for the ad and acknowledged that it was in poor taste. He also stated that the company would be making a donation to the 9/11 Foundation as a gesture of apology.4. The Owner's Apology
The backlash from the commercial resulted in significant financial losses for the company. Many customers vowed to never shop at Miracle Mattress again, and the negative publicity caused damage to the company's reputation.5. The Impact on the Company
This is not the first time a company has faced backlash for releasing a controversial ad. In 2017, Pepsi received criticism for their ad featuring Kendall Jenner, which was accused of trivializing social justice issues. Similarly, in 2018, H&M faced backlash for an ad featuring a black child wearing a hoodie with the phrase "coolest monkey in the jungle."6. The Comparison to Other Controversial Ads
The 9/11 Twin Towers Mattress Commercial serves as a reminder that companies have a responsibility to consider the impact of their advertisements. In today's age of social media, one insensitive ad can quickly go viral and cause significant damage to a company's reputation and bottom line.7. The Importance of Social Responsibility in Advertising
The controversy surrounding the commercial has sparked discussions about the importance of cultural sensitivity and social responsibility in advertising. It also serves as a lesson for companies to thoroughly consider the implications of their marketing strategies before releasing them to the public.8. Lessons Learned
Despite the damage caused by the ad, Miracle Mattress has taken steps to move forward and regain the trust of their customers. The company has implemented cultural sensitivity training for its employees and has actively engaged in community service and charitable donations.9. Moving Forward
The 9/11 Twin Towers Mattress Commercial serves as a cautionary tale for companies to be mindful of the impact of their advertising on sensitive topics. It also highlights the power of social media in holding companies accountable for their actions. As for Miracle Mattress, only time will tell if they can fully recover from this controversial ad.10. Conclusion