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Welcome to Sears Canada's mattress return policy top list article. As one of the top retailers for home goods, Sears Canada understands the importance of a good night's sleep and the role a quality mattress plays in achieving it. That's why they've crafted a seamless return policy for their mattresses, ensuring that customers are completely satisfied with their purchase. In this article, we'll break down the key points of Sears Canada's mattress return policy, so you can rest easy knowing that you're covered in the unlikely event that your mattress isn't a perfect match. From time frames to exclusions, we've got all the important details you need to know. Read on to learn more and sleep soundly knowing that Sears Canada has you covered.

Sears Canada Mattress Return Policy

Are you unsatisfied with your Sears Canada mattress purchase? Don't worry, they have a return policy in place to ensure customer satisfaction. In this article, we'll discuss the top 10 things you need to know about the Sears Canada mattress return policy.

Sears Canada Mattress Return Policy

1. Length of Return Period

Customers have up to 90 days from the date of purchase to return their Sears Canada mattress. This gives you plenty of time to test out the mattress and decide if it's the right fit for you.

Sears Canada Mattress Return Policy

2. Condition of the Mattress

In order to be eligible for a return, the mattress must be in like-new condition. This means it cannot have any stains, tears, or damage. It must also be clean and free of any odors.

Sears Canada Mattress Return Policy

3. Original Packaging

It's important to keep the original packaging for your mattress. In order to return it, the mattress must be in its original packaging. This ensures the safety and protection of the mattress during the return process.

Sears Canada Mattress Return Policy

4. Proof of Purchase

Make sure to keep your receipt or any other proof of purchase. This will be required when returning your Sears Canada mattress.

Sears Canada Mattress Return Policy

5. Return Fees

Unlike other retailers, Sears Canada does not charge a return fee. This means you won't have to worry about any hidden fees when returning your mattress. However, you will be responsible for any shipping costs.

Sears Canada Mattress Return Policy

6. Return Process

The return process for a Sears Canada mattress is simple and straightforward. You can return the mattress to any Sears Canada store or arrange for a pick-up with their customer service team.

Sears Canada Mattress Return Policy

7. Refund Method

Once your return has been processed, you can expect to receive a refund in the same form of payment that was used for the purchase. This usually takes 3-5 business days to show up in your account.

Sears Canada Mattress Return Policy

8. Returning a Mattress Set

If you purchased a mattress set (mattress + box spring), you must return both items together. This also applies to any additional items that were included in the set, such as pillows or mattress protectors.

Sears Canada Mattress Return Policy

9. Warranty

Each Sears Canada mattress comes with a warranty. If you encounter any issues with your mattress, you can contact their customer service team for assistance.

Sears Canada Mattress Return Policy

Benefits of Sears Canada's Mattress Return Policy

Convenient and Stress-free Returns

One of the greatest benefits of Sears Canada's mattress return policy is the convenience and ease it offers to customers. Unlike other retailers, Sears Canada allows customers to return their mattresses within 30 days of purchase, regardless of whether the mattress has been used or not. This gives customers the opportunity to try out their new mattress at home and make sure it is the right fit for them. If for any reason the customer is not satisfied with their purchase, they can simply return it to any Sears Canada store or by mail, without any hassle or stress.

Flexible Return Options

Another advantage of Sears Canada's mattress return policy is the flexibility it offers to customers. If a customer chooses to return their mattress by mail, Sears Canada provides a prepaid return label, making it easy and cost-effective for the customer. Additionally, customers also have the option to exchange their mattress for a different model or size, which can be done either in-store or by mail. This flexibility allows customers to find the perfect mattress for their needs without any added pressure or inconvenience.

Quality Assurance and Warranty

In addition to the convenient and flexible return options, Sears Canada's mattress return policy also offers customers a sense of security and peace of mind. All returned mattresses are inspected and undergo a quality assurance process to ensure they are in good condition before being resold. This ensures that customers receive a high-quality mattress, regardless of whether it was returned or not. Additionally, Sears Canada also offers a 10-year warranty on their mattresses, providing customers with added protection and assurance of the product's quality. In conclusion, Sears Canada's mattress return policy goes above and beyond to provide customers with a stress-free and convenient shopping experience. With flexible return options, quality assurance, and a generous warranty, customers can feel confident in their purchase and enjoy a good night's sleep on their new mattress. So why settle for a mediocre return policy when you can have the best with Sears Canada .