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Mattress Firm Credit Card Customer Service: Your Ultimate Guide

Having a Mattress Firm credit card can provide you with a convenient and flexible way to finance your mattress purchases. But what happens when you have questions or concerns about your card? That's where Mattress Firm credit card customer service comes in. In this guide, we'll take a closer look at the top 10 main things you need to know about Mattress Firm credit card customer service. From the phone number to the online chat, we've got you covered.

1. Mattress Firm Credit Card Customer Service Phone Number

If you have an urgent question or issue regarding your Mattress Firm credit card, the best way to get in touch with customer service is by phone. The Mattress Firm credit card customer service phone number is 1-866-396-8254. Keep this number handy for any urgent matters that require immediate attention.

2. Mattress Firm Credit Card Customer Service Number

The Mattress Firm credit card customer service number is the same as the phone number listed above. However, it's always a good idea to have multiple contact options in case one is not working. If you can't reach customer service through the phone number, try reaching out through the online chat or email (more on those below).

3. Mattress Firm Credit Card Customer Service Hours

The Mattress Firm credit card customer service hours are Monday to Friday from 8:00 am to 8:00 pm EST, and Saturday to Sunday from 9:00 am to 6:00 pm EST. Keep in mind that these hours may vary during holidays, so it's best to check with customer service beforehand if you need assistance during those times.

4. Mattress Firm Credit Card Customer Service Email

If you prefer written communication, you can reach Mattress Firm credit card customer service through email. The email address for customer service is mattressfirm@mysynchrony.com. This option is best for non-urgent inquiries or for submitting documentation related to your account.

5. Mattress Firm Credit Card Customer Service Online Chat

For a more immediate response, you can also reach Mattress Firm credit card customer service through the online chat feature on their website. Simply go to the "Contact Us" page and click on the chat icon to start a conversation with a customer service representative.

6. Mattress Firm Credit Card Customer Service Login

In order to access your Mattress Firm credit card account and manage your payments and transactions, you will need to log in to your account. The Mattress Firm credit card customer service login can be found on the Synchrony Bank website. From there, you can log in to your account and access all the features and benefits that come with your card.

7. Mattress Firm Credit Card Customer Service Payment

Managing your payments and staying on top of your balance is an important part of using your Mattress Firm credit card responsibly. If you have any questions or concerns about making a payment, you can reach Mattress Firm credit card customer service for assistance. They can help you with setting up automatic payments, making a one-time payment, or adjusting your payment due date.

8. Mattress Firm Credit Card Customer Service Reviews

Before making a purchase or applying for a Mattress Firm credit card, it's always a good idea to do some research and read reviews from other customers. You can find Mattress Firm credit card customer service reviews on various websites and forums, such as Consumer Affairs and Trustpilot. These reviews can give you a better understanding of the overall customer service experience and how responsive and helpful the representatives are.

9. Mattress Firm Credit Card Customer Service Complaints

If you have a complaint or issue with your Mattress Firm credit card or the customer service you received, you can reach out to Mattress Firm credit card customer service to address your concerns. They will do their best to resolve the issue and provide you with a satisfactory solution. If you are unsatisfied with the outcome, you can also escalate your complaint to the Synchrony Bank Customer Advocate department.